Customer Service Should Be Part of Your Client Experience
In the architecture, engineering, and construction industry, we are considered a service- based business. But do we really take this... Read More
client retention Posts
Following Up With Past Clients
Following up with past clients is an easy way to generate work and find referrals. Pick up the phone, send... Read More
Let’s Talk About Emails
How much time do you think you’ve spent lost in your email that could have been spent working with clients... Read More
Meetings, Meetings…and More Meetings
We’ve all seen the ‘that meeting could have been an email’ meme and giggled to ourselves, understanding this feeling all... Read More
Networking Now
What does networking in 2021 actually look like? We all know 2020 looked drastically different from our ‘normal’. We all... Read More
Accountability for Seller-Doers
It’s important for a successful seller-doer to be able to be collaborative. If you’re responsible for marketing or business development,... Read More
Leveraging Past Clients
In today’s business environment it can be very challenging to meet new contacts and network. While finding new leads may... Read More
Customer Service in 2021
Let’s talk about customer service in the AEC industry. We thrive on relationship building, and if we don’t deliver good,... Read More
5 Characteristics to Develop Meaningful Connections in Business
Making connections in business can be challenging, and many people aren’t sure what the right steps are to make those... Read More
5 Primary Benefits of Utilizing LinkedIn for Your Business
LinkedIn can be a very powerful tool if you know how to maximize its potential for your network and your... Read More
5 Steps to Effective Networking in the Architecture, Engineering, and Construction Industry
Networking is not selling. Networking is not selling. Networking is not selling. Have I gotten my point across? Rather, networking... Read More
Get Involved and Get Results
Connecting with your prospects and clients is important and should be part of your marketing strategy. Through client associations, you... Read More
Collaboration Among Architects, Engineers, and Contractors
It’s important to have a good team when designing and building a project for a client. Having the right team... Read More
How to Maximize Your Firm’s Anniversary, One Puzzle Piece at a Time
Firm anniversaries are a great way to engage your employees, brand your company, and build your business. Being in business... Read More
Get Involved and Get Results
Connecting with your prospects and clients is important and should be part of your marketing strategy. Through client associations, you... Read More
Be the Industry Expert – Conference Presentations
Presenting at conferences and association meetings is a powerful way to market your firm. These are places where attendees are... Read More
Communicating Expectations
As an architect, engineer, or contractor, you must communicate clear and concise expectations to your client. Setting these expectations upfront... Read More
Tracking Client and Prospect Opportunities – Customer Relationship Management (CRM)
Data is great when you can easy produce a report or quickly retrieve the information you are looking. Data can... Read More